At Dresslex, we want you to feel completely confident and satisfied with your purchase. If you are not entirely happy with your order, we are here to help.

• Eligibility for Returns: Items are eligible for return or exchange within 7 to 14 days of delivery, provided they are unworn, unwashed, unaltered, and still feature all original tags and packaging intact.
• Non-Returnable Items: Custom-stitched outfits, discounted/sale items, and accessories (such as jewelry or embroidered khussas) cannot be returned or exchanged due to hygiene and custom craftsmanship reasons.
• How to Initiate a Return: To start a return or exchange, please reach out to our customer support team with your order number and photos of the item if there is a defect or sizing issue.
• Shipping Costs for Returns: Customers are responsible for paying their own shipping costs for returning items, unless the item received was incorrect or defective.
• Refund Processing: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed back to your original m